Customer Services Specialist with German or Dutch - also part-time!

Názov spoločnosti
Dell s.r.o.
Miesto výkonu práce
Place of work
Fazuľová 7, Bratislava
Náplň práce, informácie o pracovnom mieste
Job description, information about the position
Key Responsibilities •Investigation and resolving of pre-delivery and post-delivery issues to the satisfaction of the client and act on behalf of the customer with other Dell departments to ensure proper resolution of the problem •E-mail and phone communication to support sales service provided to customers •Advise and support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction •Delivery of a positive customer experience, to solve situations when orders do not meet the customers' expectations •Enhancing the value of the positive customer experience through the knowledge, information and advice given •Work in a dynamic environment of multinational teams and with an opportunity of connecting to different people from various countries every day •Use your own initiative to find new solutions for unusual or problematic situations regarding the customers order to ensure the best experience with Dell
Hrubá mzda
Salary gross
from 1250 EUR gross
Termín nástupu
Date of start
Druh pracovného pomeru
Contract type
Plný úväzok
Iné výhody
Other benefits
Benefits: • Relocation bonus - one time financial contribution • Meal vouchers – fully covered by Dell • Language courses & various trainings • Modern canteen & 2 cafes in the building • Gym in the building & free sport activities • Higher standard healthcare services • Dell products for advantageous prices • Practical discounts on different products/services • Volunteering activities
Požadované vzdelanie,
znalosti a ďalšie požiadavky
Required education, skills and additional requirements
Essential Requirements •1+ year of work experience; position is suitable for fresh graduates •Secondary education •English AND German OR Dutch •Excellent communication skills •Customer focus
Informácie o výberovom
Information about the slection process
Please send us your CV and we will schedule short phone call with you.
Stručná charakteristika
Short description of the company
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.